This is a PAGCOR licensed company. This is known to provide support for information technology and customer service to the WORLD’S LARGEST ONLINE BETTING COMPANY. They have market in Asian and European Countries. They support betting in the following – SPORTS, CASINO, GAMES, RACING, FINANCIALS AND POKERS
• Handling and replying to customer inquiries through email, phone, and alive clients.
• Maintaining customer relations.
• Providing feedback to Supervisor/ Head on customer’s needs/feedbacks.
• Preparing and generating reports/relating customer’s queries.
• Researching into customer’s queries/concerns into the systems.
• Data entries of event results in the systems.
• And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.
• Native Japanese
• Can speak English
• Can work as CSR – willing to work as CSR
• Willing to work on Shifting Schedule
• Open to candidates in the Philippines and in Japan or other country