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EARN UPTO 18K | CUSTOMER CARE REPRESENTATIVE (Cebu)

compensation: 15000 to 18000
employment type: full-time

JOB DESCRIPTION
Serves customers by providing product and service information; resolving product and service problems.

QUALIFICATIONS
○At least a high school graduate
○ Accepting with or without experience
○ Amenable to work in Cebu
○ Willing to work in shifting schedule
○ Start immediately

RESPONSIBILITIES
○ Attracts potential customers by answering product and service questions; suggesting information about other products and services.
○ Opens customer accounts by recording account information.
○ Maintains customer records by updating account information.
○ Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
○ Maintain financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
  • OK for recruiters to contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6981123369

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