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favorite this post English-Mandarin CSR (Taguig) hide this posting unhide

compensation: 77000
employment type: full-time

Job Responsibilities:
• Attends to customers’ needs by answering product and service related queries
• Provides product overview and information about other services and offerings
• Suggesting information about other products and services
• Opens customer accounts by recording account information
• Maintains customer records by updating account information
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution


Minimum Qualifications:
• Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
• Required skill(s): Call Center, Bilingual, Mandarin, Customer Service, English-Mandarin
• At least 1 year(s) of working experience in the related field is required for this position
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent
• Can speak and write fluently and confidently in traditional Mandarin
• Good English communication skills (able to communicate effectively)
• Able to follow verbal and written instructions
• Typing speed of 35 WPM (words per minute)
• Good Attention to details

Why Choose Us?
• Located in the most accessible area in BGC,Taguig
• Must be willing to work on Mid-Shift
• Earn 77K package + HMO and other Benefits
  • OK for recruiters to contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6849743441

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