We need a passionate, experienced customer service/telesales champion to complete followups with our clients and answer live chat requests. Contacting warm leads and existing clients by phone and email. A large amount of experience in sales is a must! A clear understanding of closing a sale is very important.
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With the main office of friendly Australians based in an office in Sydney, you will work closely with our team to drive excellent results for our customers for their special functions! From birthdays, weddings, corporate functions or simple working lunches, All Suburbs Catering provides all kinds of catering you can imagine!
Day to day tasks include but not limited to;
- Answering customer inquiry by email or phone
- Followup phone calls outbound to exist leads (to ensure they received the quote, was within budget)
- Answering of Live Chat system for conversion to lead with general customer inquiries, attaining key customer information such as name, email, phone, and function date.
- Preparing quotes using our specialized catering software for and on behalf of the Sydney-based team
- Aiding and assisting Sydney based team with call overflow.
- Closing sales over the phone with inbound sales leads
The successful candidate will be working in our office in Alabang.
HOW TO APPLY:
Please fill-up the form at https://forms.gle/GhH1u5V7x6W48apo8
You will be asked to make a recording and you will find the script on the form. Here it is as well:
Hello, I'm [insert name] from MyCaterer.com.au
We found a suitable caterer for your function. Do you have a pen and paper on hand?
The caterer is AllSuburbs.com.au . They're very good and we receive lots of great feedback about them.
They do sensational all you can eat buffets and fabulous finger foods for small and large parties.
We have sent their menu to you by email so you can take a look at your options.
When you are ready to book, call their party planner Jessica at 1800 888 140.
You can also visit their website, www.AllSuburbs.com.au for more info.
I hope that helps. Again, this is [name] from MyCaterer,com.au. Good day!
We will be notified immediately once you have filled out the form. Your application will be assessed within 24-48 hours.
Please note that due to the HIGH VOLUME of applications that we receive, ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED. If you do not hear from us after 48 hours. that means that you have NOT made the cut